Privacy Policy meriah4D – Your Data Is Fully Protected

This Privacy Policy ("Policy") is published by meriah4d ("we", "Platform") and describes our privacy practices regarding the collection, use, storage, protection, and transfer of personal data you provide to us or that we collect automatically when you use the meriah4d platform via meriah4d.run, our mobile app, or any related service channels.

This policy applies to all meriah4d platform users, including unregistered visitors, prospective members in the process of signing up, active registered members, and former members who have closed their accounts. meriah4d is committed to protecting your privacy and ensuring your personal data is handled responsibly, transparently, and securely.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data privacy regulations within the context of our operations. This policy should be read in conjunction with Terms & Conditions meriah4d as a supplementary document.

Meriah4d collects your personal data through two main channels – data you provide directly when using our platform, and data collected automatically through technologies such as cookies and server logs.

Data you provide directly:

Automatically collected data:

• Your IP address and ISP information at the time of accessing the platform
• Web browser type and version, device operating system and screen resolution
• Pages visited, time spent on each page, and navigation patterns
• Game data including games played, bet amounts, outcomes and session duration
• Geolocation data at city or state level (not precise location)
• Cookie information and session identifiers required for platform operation

Every piece of data meriah4d collects is used for a clear and lawful purpose. We will not use your data for any other purpose without informing you in advance. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying and maintaining your account on the meriah4d platform, including secure login and two-factor authentication
• Transaction processing: Processing your deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks, as well as processing your withdrawal requests
• Identity Verification (KYC): To meet anti-money laundering (AML) legal requirements and to verify that you meet the minimum age requirement of 21 years
• Customer service: Answering enquiries, resolving technical issues, processing complaints, and providing support related to your account and gameplay
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access and any suspicious or terms-violating activity
• Personalising your experience: Displaying relevant content, promotions, and game recommendations based on your interests and play history
• Important communications: Sending account-related notifications, transaction updates, changes to terms, security alerts, and other important information regarding our services
• Legal compliance: To fulfil our obligations under Malaysia's PDPA and other applicable laws, and to comply with directions from lawful authorities

We will not use your data for third-party advertising without your explicit consent. You may opt out of any marketing communications from meriah4d at any time through your account settings or by contacting our team.

Meriah4d processes your personal data on one or more valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Your consent: By registering an account and agreeing to this Privacy Policy, you consent to us processing the data required for the purposes stated. You may withdraw this consent at any time, though doing so may affect our ability to provide certain services.
• Contractual necessity: Processing necessary to fulfil the service contract between you and meriah4d – including handling deposit and withdrawal transactions, account management, and the provision of games.
• Legitimate interests: Processing required for meriah4d's legitimate interests, such as fraud prevention, network security, product improvement, and platform usage analytics.
• Legal obligations: Processing required to comply with applicable laws, including AML/KYC requirements, directives from regulatory authorities, and lawful reporting obligations.

Meriah4d does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. However, to operate the platform effectively and meet our legal obligations, we may need to share certain data with the following categories of parties:

• Payment service providers: Required transaction data is shared with payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX providers to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements and data protection standards equivalent to our own.
• Game software providers: Required game data is shared with slots, live casino and other game platform providers to ensure services function correctly and game integrity is maintained.
• Identity verification services: KYC documents and identity data are shared with verified third-party identity verification services and are subject to strict data processing agreements.
• Legal authorities: meriah4d will disclose data to authorities such as the police, anti-corruption commission, or other enforcement bodies when required by law or a valid court order.
• Professional advisor: Lawyers, accountants, and other advisors bound by professional confidentiality obligations in the context of advice provided to meriah4d.

Meriah4d implements multiple layers of technical and organisational safeguards to protect your personal data from unauthorised access, disclosure, alteration or destruction:

• Data encryption in transit: All communications between your browser and the meriah4d platform are encrypted using TLS 1.3 with AES-256-bit encryption – the same standard used by Malaysia's leading banking institutions
• Data encryption at rest: Sensitive data stored in our databases is additionally encrypted to protect against unauthorised access even in the event of a server security breach
• Strict access controls: Only authorised meriah4d staff with a legitimate operational need may access players' personal data, and all such access is logged and monitored
• Two-factor authentication: All internal access to systems containing player data requires two-factor authentication as an additional security layer
• Real-time threat monitoring: The meriah4d cybersecurity team monitors platform traffic and activity around the clock to detect and respond to any threats swiftly
• Regular security testing: Our platform undergoes regular penetration testing and vulnerability assessments conducted by independent security experts
• Secure data backup: Data is backed up regularly to secure, separate locations to ensure service continuity and recovery from any incidents

Meriah4d retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. The following is a general guide to our retention periods:

Once the retention period expires and there is no legal obligation to retain the data further, meriah4d will securely delete or anonymise it.

Meriah4d uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure key features function properly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect core platform functions such as login capability and session security. Analytics and functional cookies can be declined without impacting core gameplay features.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by meriah4d. meriah4d is committed to respecting and facilitating the exercise of these rights:

• Access rights: You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of receiving a valid request.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data. For basic details such as your name and phone number, you can update these directly through the profile settings section of your account.
• Right to erasure: Under certain circumstances, you have the right to request the deletion of your personal data. However, this right may be limited by our legal obligations to retain certain data, such as financial transaction records.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of that data.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests in certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out prior to it.

To exercise any of the rights above, please contact us by email at support@meriah4d.run clearly stating the right you wish to exercise along with your account details. We will respond within 14 business days and resolve the request within 30 days.

Meriah4d does not knowingly collect personal data from individuals under the age of 21. Our platform is intended exclusively for adult users aged 21 and above. Should we become aware that personal data has been received from someone below the specified age limit, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes your child has registered an account on meriah4d without your permission, please contact us immediately at support@meriah4d.run so we can take the appropriate action promptly.

Meriah4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform improvements. When we make material changes to this Policy, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying in-platform notifications when you log in for significant changes
• Sending email notifications for changes that materially affect your rights

Continued use of the meriah4d platform following notice of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about our current privacy practices.

If you have any questions, concerns, or wish to exercise your privacy rights, the meriah4d team is here to help. We take every privacy-related inquiry seriously and are committed to providing meaningful, timely responses.

You can reach us via:

• Email: support@meriah4d.run (subject: Privacy Enquiry – [Your Username])
• Live chat: Available 24/7 via the chat icon at the bottom right corner of the platform

For data rights inquiries, please include your account number or registered email so we can verify your identity and process your request more efficiently. Our average response time for privacy inquiries is under 24 hours via email and under 15 minutes via live chat.